AI Operating System for Auto Dealerships
Auto dealerships lose 30% of leads to slow follow-up. The average dealer takes 2+ hours to respond to an internet lead — by then the customer has contacted 3 other dealers. Service departments leave millions on the table in missed recall and maintenance follow-up.
These 7 agents cover sales floor to service lane — running 24/7 whether your team is on the lot, in F&I, or off for the night.
Specialized Agents
Lead Response Time
Higher Appt Rate
Recovered Service Revenue
The 6 Problems Killing Dealership Profitability
You are not bad at selling cars. You are buried in the operations around selling cars. Every one of these problems has an agent that solves it.
2+ Hour Lead Response Time
The average dealer takes over 2 hours to respond to an internet lead. By then the customer has contacted 3 other dealers. Speed to lead is everything — and you are losing.
Dead Nights & Weekends
60% of internet leads come in after hours and on weekends. Your BDC goes home at 6 PM. Those leads sit in the CRM until Monday morning — and by then they have bought somewhere else.
Orphan Leads & Be-Backs
Salespeople leave. Their leads die. Customers who visited the showroom but did not buy get one follow-up call and then nothing. Thousands of dollars in pipeline, abandoned.
Service Revenue Left on the Table
Declined services are never followed up. Recall notifications go unsent. Customers who have not visited in 6 months are forgotten. Your service department is leaving $100-200K per year in recoverable revenue.
Inconsistent Follow-Up
Your CRM has 10,000 leads. Your team works 200 of them. The other 9,800 sit there — lease expirations, trade-in equity alerts, service reminders — all going to waste because nobody has time.
Wasted Ad Spend
Your ad agency charges $10K per month and reports on clicks and impressions. You have no idea what your cost per sale actually is. Co-op dollars go unclaimed because creative is not compliant.
Six problems. Seven agents. Every one solved.
Pays for itself with 2-3 additional units sold in the first 60 days.
7 Agents. From Lot Visit to Lifetime Loyalty.
Every agent is built for the auto industry — the language, the workflows, the platforms, the problems. Not a generic chatbot with a car logo on it.
SHOWROOM
Command Center
Your morning briefing: floor traffic, internet leads, service appointments, inventory alerts. SHOWROOM routes all tasks across every agent, manages multi-step workflows from lead to delivery to lifetime loyalty, and escalates deal issues, CSI concerns, and inventory gaps before they become problems.
Replaces: GM admin (5-8 hrs/week)
FRONTLOT
24/7 Lead Response Agent
Instant response to every internet lead, walk-in follow-up, and trade-in inquiry. FRONTLOT qualifies by vehicle interest, budget, trade-in, timeline, and credit range. Books test drives. Multi-channel coverage across SMS, email, chat, and Facebook Messenger — including full after-hours coverage. Follows up on website visitors who built or priced vehicles.
Replaces: BDC rep ($30-40K) + Internet sales coordinator + After-hours BDC ($1-3K/mo)
DETAILER
Content & Social Engine
Turns your inventory into marketing gold. New arrival announcements, vehicle showcase content, service specials, community event content, and video walkaround scripts. Full social calendar across Facebook, Instagram, TikTok, and YouTube. Customer delivery photos. Seasonal campaigns for tax refund season, end-of-year clearance, and more.
Replaces: Marketing coordinator ($30-45K) + Social media ($500-2K/mo)
SALESFLOOR
CRM & Pipeline Engine
Manages your entire sales pipeline from internet lead to lifetime customer. Lead scoring, follow-up sequences, sold customer nurture with service reminders, lease expiration alerts, and trade-in equity notifications. Tracks every deal from lead to delivery. Orphan lead redistribution and be-back campaigns ensure no opportunity is wasted.
Replaces: CRM coordinator ($25-35K) + BDC follow-up tasks
SERVICE
Service Department Retention Engine
Manages service appointments, recall notifications, and maintenance reminders based on mileage and time — oil changes, tires, brakes, and more. Follows up on declined services. Handles the critical service-to-sales handoff when a customer's repair cost exceeds vehicle value. Seasonal service campaigns and CSI survey follow-up keep retention high.
Replaces: Service BDC ($30-40K) + Service advisor admin + Revenue recovery ($100-200K/yr in declined services)
THROTTLE
Paid Advertising Engine
Google Search campaigns for new and used inventory by make and city. Meta dynamic inventory ads. YouTube vehicle walkarounds. Retargeting website shoppers. Conquest campaigns targeting competitor brand owners. Service department advertising. Budget optimization by cost per sale — not cost per click.
Replaces: Automotive ad agency ($5-15K/mo) + Wasted co-op spend
BUMPER
Reputation Engine
Automated review requests after every sale AND every service visit. Monitors Google, DealerRater, Cars.com, Edmunds, Facebook, and BBB. CSI score improvement tracking. Negative review escalation with resolution workflow. Testimonial content extraction for marketing.
Replaces: Reputation service ($300-600/mo) + Staff time (3-5 hrs/week)
How It Works: Saturday Night Internet Lead
A customer submits a lead on a 2026 Tahoe at 9:47 PM on a Saturday. Your dealership is closed. Here is what happens — automatically, without anyone touching a phone.
A customer submits an internet lead on a 2026 Tahoe at 9:47 PM on a Saturday — dealership is closed. FRONTLOT responds via text in 8 seconds, qualifies budget, trade-in, and timeline, and books a test drive for Monday at 10 AM with the right salesperson.
Routes the appointment to the Monday morning briefing. Flags the trade-in vehicle for appraisal prep. Checks Tahoe inventory availability and alerts if the specific unit is also being worked by another salesperson.
Adds the lead to the pipeline with full qualification data. Sets follow-up reminders at 1 hour, 24 hours, and 3 days. After the test drive, tracks the deal through write-up, F&I, and delivery. Begins sold customer nurture on delivery day.
After delivery, schedules the first service reminder at 5,000 miles. Sets recall monitoring for the VIN. Sends seasonal service offers. When the customer declines a brake service at 30K miles, SERVICE follows up at 7 and 14 days until they book.
Creates a customer delivery photo post for social media. Turns the Tahoe into a new arrival showcase. Builds a week of social content from recent deliveries and new inventory. Posts a service special for the upcoming oil change promotion.
Runs Google Search ads for "2026 Tahoe [city]" targeting in-market shoppers. Retargets website visitors who viewed Tahoe inventory. Runs conquest ads to Ford Expedition owners. Optimizes budget by cost per sale, not cost per click.
After delivery, sends a review request with a direct link to Google. Follows up at 3 and 7 days. After the first service visit, sends another review request. Drafts a professional response when the five-star review comes in.
One internet lead. Seven agents working. Zero manual effort.
From Saturday night lead to Monday test drive to lifetime service customer — the entire lifecycle is automated.
The Numbers: ROI That Pays for Itself in 60 Days
This is not a cost — it is the highest-leverage investment in your dealership. Most dealers see full ROI from 2-3 additional units sold in the first 60 days.
BDC reps, CRM coordinator, marketing coordinator, service BDC, and reputation management — all handled by 7 agents working 24/7.
FRONTLOT responding in 10 seconds vs the industry average of 2+ hours means you get the appointment before the customer contacts 3 other dealers.
SERVICE reactivating 50 declined services per month at $500 average ticket = $25,000 in monthly revenue your service department is currently leaving on the table.
THROTTLE replaces your automotive ad agency while optimizing by cost per sale instead of vanity metrics. Co-op compliant creative and reporting included.
Pays for itself with 2-3 additional units sold in the first 60 days. Most dealers see measurable impact in lead response and appointment rates within the first week.
No more leads sitting in the CRM overnight and all weekend. FRONTLOT responds to every lead in seconds — Saturday night, Sunday morning, holidays — when your competitors are closed.
Choose Your Operating System
Every tier includes auto dealership-specific configuration, training, and ongoing optimization. Start with Foundation and upgrade as you grow.
Foundation
4 Core Agents
Cloud-based agents for your most critical operations. Start responding to every lead instantly and automating your CRM pipeline.
Professional
All 7 Agents
Full 7-agent system on dedicated hardware. From lot visit to lifetime loyalty — every operation automated across sales and service.
Enterprise
All 7 Agents + Custom
Mac Studio with local LLM. Multi-rooftop, full DMS integration, total data privacy. Your customer data never leaves your building.
Dealership-Specific Questions
We built this for auto dealers — not generic businesses. Here are the questions we hear most from GMs, dealer principals, and fixed ops directors.
Your Next Customer Is Submitting a Lead. Will You Respond in 10 Seconds or 2 Hours?
Seven AI agents. Every lead answered in seconds. Every deal tracked. Every service customer retained. Every review requested. Every ad dollar optimized. From lot visit to lifetime loyalty.