Back to AI Operating System
7 Agents — From Load Board to Delivery Confirmation

AI Operating System for Logistics & Trucking

Logistics companies operate on thin margins where speed wins. The first carrier to respond to a load gets the freight. Driver recruiting is a constant battle with 90%+ annual turnover. Customer communication during transit determines whether a shipper becomes a long-term contract or a one-time load.

The first carrier to quote wins the load.

Seven AI agents handle both sides of your business 24/7 — shipper response, driver recruiting, load tracking, and everything in between.

0

Specialized Agents

0/7

Shipper Response

0%

More Loads Won

0-Day

ROI

The 6 Problems Killing Logistics Company Growth

You are not bad at logistics. You are fighting a speed war with manual tools. Every one of these problems has an agent that solves it.

Speed-to-Quote Kills Margins

A shipper sends an RFQ for a hot load. You respond the next morning. The load is already covered. In spot freight, the first carrier to respond wins the load — and you are losing 40% of opportunities to faster competitors.

90%+ Driver Turnover

The CDL driver shortage is real — annual turnover exceeds 90% industry-wide. You are constantly recruiting, onboarding, and losing drivers. Every empty seat is a truck that is not generating revenue.

After-Hours Load Requests

40% of spot loads post after 5 PM. Your office closes at 6. Time-sensitive freight, expedited shipments, and weekend requests go unanswered until Monday morning. By then, every load is covered by someone else.

Shipment Visibility Gaps

Shippers want real-time updates on their freight. Your dispatchers are chasing drivers for check calls. GPS data sits in one system while the shipper calls another. The visibility gap erodes shipper confidence and kills contract renewals.

Dispatchers Buried in Admin

Your $55K dispatchers spend 60% of their day on data entry, check calls, status updates, and rate confirmations. They should be solving problems and building relationships. Administrative overhead is killing your dispatch capacity.

Dormant Shipper Relationships

You have hundreds of past shippers in your TMS who have not been contacted in 6+ months. Contract shippers who moved to a competitor. Spot shippers who used you once. It is a revenue goldmine you are not mining.

Six problems. Seven agents. From load board to delivery confirmation.

Pays for itself with increased load volume in the first 90 days.

The Logistics Roster

7 Agents. From Load Board to Delivery.

Every agent is built for the logistics industry — the speed requirements, the compliance needs, the driver shortage, the platforms. Not a generic chatbot with a headset on.

DISPATCH

The Command Center

Orchestrates all agents. Morning briefing includes active loads, driver availability, delivery ETAs, billing status, and equipment maintenance schedules. DISPATCH routes all tasks, manages multi-step workflows from load booking to delivery confirmation, and escalates urgent issues — detention time alerts, driver no-shows, and shipper complaints — before they become problems.

Routes all tasks across 7 agents from one message
Morning briefing: active loads, driver availability, delivery ETAs, billing status, equipment maintenance
Coordinates workflows (load request → quote → booking → dispatch → tracking → delivery → invoice → review)
Escalates detention alerts, driver no-shows, and shipper complaints
Weekly summary: loads moved, revenue, on-time percentage, driver utilization, open receivables

Replaces: Dispatch admin time (5-10 hrs/week)

LOADLINE

24/7 Shipper & Carrier Response Agent

Responds to shipper rate requests, carrier capacity inquiries, and tracking questions within 10 seconds — 24/7. Qualifies shippers by volume, lane, commodity, and frequency. After-hours coverage is critical for time-sensitive freight. The first carrier to respond to a load gets the freight.

Instant response to shipper rate requests and RFQs (under 10 seconds)
Instant response to carrier capacity inquiries and availability checks
Shipper qualification: volume, lane, commodity type, shipping frequency, credit terms
Carrier qualification: equipment type, insurance, authority, safety rating
Load detail intake through conversational flow (origin, destination, commodity, weight, dims)
Real-time tracking status updates for shippers calling about active loads
After-hours coverage for time-sensitive and expedited freight
Shipper reactivation outreach for dormant accounts
Carrier onboarding packet delivery and follow-up
Rate confirmation generation and delivery

Replaces: Customer service rep ($30-40K/year), After-hours dispatch coverage ($2-5K/month)

MANIFEST

Content & Marketing Engine

Creates content that establishes lane expertise and attracts both shippers and carriers. Case studies from successful deliveries, industry insights, capacity market updates, and thought leadership that positions your company as a logistics authority.

Lane expertise content ("Chicago to Dallas reefer capacity" guides)
Case studies from successful deliveries and complex shipments
Blog posts for SEO ("freight broker [city]", "trucking company [region]")
Social media calendar: LinkedIn (primary), Facebook, industry forums
Newsletter: industry insights, capacity updates, rate trends, featured lanes
Shipper-facing content: supply chain best practices, freight class guides, packaging tips
Carrier-facing content: fuel optimization, compliance updates, lane opportunities
Trade show and industry event promotion
Driver recruiting content for CDL job seekers

Replaces: Marketing coordinator ($30-40K/year), Content freelancer ($1-2K/month)

FREIGHT

Load & Shipment Pipeline Engine

Manages your entire load pipeline from quote to delivery to invoice. Tracks every shipment in real time, monitors aging quotes, flags at-risk shipments with detention time warnings, and scores client relationships based on volume, payment history, and lane consistency.

Load tracking: quote → booked → dispatched → in-transit → delivered → invoiced → paid
Aging quote monitoring with alerts (quotes open 2+ hours on spot market)
Detention time tracking and carrier notification
Client relationship health scoring (volume, payment speed, lane consistency)
Shipper follow-up sequences for rate confirmation and load updates
Delivery confirmation automation and POD collection
Invoice generation and accounts receivable aging alerts
Monthly shipper report: loads moved, on-time rate, cost savings, claim ratio
Revenue forecasting based on pipeline and historical lane data
Contract renewal tracking and proactive rate negotiation outreach

Replaces: Account manager admin ($35-50K/year), Data entry clerk ($25-35K/year)

WHEELS

Driver Recruiting & Retention Engine

Sources, screens, and retains CDL drivers at scale. Posts jobs across trucking-specific platforms, screens for DOT compliance, conducts initial outreach, and runs retention check-ins that reduce turnover. Your driver bench never runs dry.

CDL driver job posting optimized for each position type (OTR, regional, local, dedicated)
Multi-platform posting: Indeed, CDLjobs.com, TruckersReport, Craigslist, Facebook Groups
Application screening: CDL class, endorsements, experience, MVR, PSP report status
Initial driver screening via text (availability, home-time preferences, equipment preference, pay expectations)
DOT compliance tracking: medical cards, license renewals, drug test scheduling
Driver qualification file (DQF) checklist automation and reminders
Retention check-ins at 30/60/90 days and quarterly thereafter
Driver referral program management and tracking
Orientation scheduling and onboarding document collection
Exit interview automation for turnover analysis

Replaces: Driver recruiter ($40-55K/year), Compliance coordinator ($30-40K/year)

HAUL

Paid Advertising Engine

Runs dual campaigns: shipper acquisition ads and driver recruiting ads. Both sides of the business need volume. HAUL allocates budget dynamically based on whether you need more freight or more drivers right now.

Google Search (shipper-side): "freight broker [city]", "trucking company [region]", "LTL shipping [city]"
Google Search (driver-side): "CDL jobs [city]", "truck driving jobs near me", "OTR driver jobs"
LinkedIn Sponsored: logistics manager targeting for shipper acquisition
Meta ads: driver recruiting for high-volume hiring, brand awareness campaigns
Indeed Sponsored Jobs for CDL driver pipeline building
Retargeting: website visitors (separate campaigns for shippers vs. drivers)
Budget allocation optimization: shipper acquisition vs. driver recruiting based on current needs
Seasonal campaigns (produce season, peak holiday freight, Q1 capacity tightening)

Replaces: Marketing agency ($2-5K/month), Wasted ad spend (30-50% recovery)

MILES

Reputation & Review Engine

Builds reputation on both sides: shipper reviews about service quality and driver satisfaction surveys about the working experience. Monitors all platforms including DAT and Transport Reviews, which are critical for carrier credibility.

Shipper review request after successful deliveries (especially complex or time-critical loads)
Driver satisfaction surveys at 30/60/90 days and after major milestones
Monitors Google, DAT Reviews, Transport Reviews, Facebook, BBB, Carrier411
Professional response drafts for all reviews across platforms
Testimonial extraction for website, proposals, and shipper presentations
Safety rating monitoring and FMCSA profile awareness
Carrier scorecard tracking for broker partnerships
Rating trend tracking and competitive monitoring

Replaces: Reputation management ($200-400/month), Admin time (2-3 hrs/week)

How It Works: From RFQ to Five-Star Review

A shipper submits a spot rate request for a reefer load at 7 PM on a Friday. Here is what happens — automatically — while your office is closed.

LOADLINE

A shipper submits a spot rate request for a 40,000 lb reefer load from Salinas, CA to Chicago at 7 PM on a Friday. LOADLINE responds in 10 seconds — confirming commodity details, pickup window, temperature requirements, and delivery deadline. Qualifies the shipper as a produce company with 15+ loads per week.

DISPATCH

Routes the qualified load to FREIGHT for pipeline tracking and rate quoting. Checks driver availability for Salinas pickup on Saturday morning. Flags as high-priority due to perishable commodity and tight delivery window. Adds to the morning briefing for the operations team.

FREIGHT

Adds the load to the pipeline, generates a competitive rate based on lane history and current market conditions, and sends the rate confirmation to the shipper. Tracks the load through every stage: booked → dispatched → picked up → in-transit → delivered. Monitors for detention time at both pickup and delivery. Triggers invoice generation upon POD receipt.

WHEELS

Sources an available reefer driver from the bench for the Salinas pickup. Confirms CDL status, medical card, reefer endorsement, and hours of service availability. Sends the driver load details, pickup instructions, and temperature settings. If no driver is available internally, posts the load for carrier coverage.

DISPATCH

Coordinates the full cycle: driver dispatched by WHEELS, load tracked by FREIGHT, shipper updated by LOADLINE with real-time ETA. Delivery confirmed on time in Chicago. POD collected. Invoice generated and sent. The entire lifecycle from Friday night request to Tuesday delivery — completed without a single manual email.

MILES

After confirmed delivery, MILES sends a review request to the shipper: "How was the pickup and delivery experience?" Sends the driver a satisfaction check-in. Both reviews build your reputation on Google, DAT, and Transport Reviews — winning you more loads from the same lane.

MANIFEST

Turns the successful shipment into a case study: "40K lb reefer load, Salinas to Chicago, delivered on time in 48 hours." Posts produce season capacity insights on LinkedIn. Publishes a rate trend analysis for the CA-to-Midwest lane. Your best marketing comes from loads you already moved.

One load request. Seven agents working. Zero manual effort.

From Friday night RFQ to Tuesday delivery to five-star review — the entire lifecycle is automated.

The Numbers: ROI That Pays for Itself in 90 Days

This is not a cost — it is the highest-leverage investment in your operation. Most logistics companies see full ROI from increased load volume and reduced admin costs in the first 90 days.

$120K-$170K
Staff costs replaced annually

Customer service rep, driver recruiter, compliance coordinator, account manager admin, marketing coordinator, and agency fees — all handled by 7 agents.

35%
More loads won from speed

LOADLINE responding in 10 seconds means you are the first carrier or broker to quote. In spot freight, the first response wins 35% more loads than the second.

40%
Faster quote response time

LOADLINE reducing quote response from hours to seconds means more loads booked before competitors even see the request — especially on after-hours spot freight.

15-20%
Driver retention improvement

WHEELS running consistent 30/60/90-day check-ins, proactive issue resolution, and driver satisfaction surveys. Catching problems before drivers start looking elsewhere.

$5-15K/mo
Revenue from reactivated shippers

LOADLINE shipper reactivation recovering 3-5 loads per month from shippers who have not shipped with you in 6+ months. Dormant accounts reactivated through automated outreach.

90 Days
Time to full ROI

System pays for itself with increased load volume and reduced staff costs in the first 90 days. Most logistics companies see measurable impact within 30 days from speed-to-quote alone.

Choose Your Operating System

Every tier includes logistics-specific configuration, TMS integration support, training, and ongoing optimization. Start with Foundation and upgrade as you grow.

Foundation

4 Core Agents

$4,997setup
+ $497/month servicing

Cloud-based agents for your most critical operations. Start responding to shipper RFQs and driver applications faster than any competitor.

DISPATCH + LOADLINE + WHEELS + MANIFEST
4 configured AI agents
24/7 shipper and carrier response (SMS, email, webchat)
Driver recruiting and screening automation
Content engine for SEO and social
Custom white-labeled CRM built for your industry
2-way SMS, email, and webchat from your CRM
Calendar booking with automated reminders
Central command routing
Talk to your agents via Telegram, WhatsApp, or Discord
Team training session
Email + chat support
Monthly optimization call
Load pipeline management (FREIGHT)
Paid advertising (HAUL)
Reputation automation (MILES)
On-premise hardware
Get Started
Most Popular

Professional

All 7 Agents

$12,500setup
+ $795/month servicing

Full 7-agent system on dedicated hardware. From load board to delivery confirmation — every step automated, tracked, and optimized.

DISPATCH + LOADLINE + WHEELS + MANIFEST + FREIGHT + HAUL + MILES
All 7 AI agents configured
Mac Mini hardware included & deployed
24/7 response for shippers and carriers
Full driver recruiting pipeline
Load tracking and shipment pipeline management
Custom white-labeled CRM built for your industry
CRM pipelines, lead scoring, and deal tracking
2-way SMS, email, and webchat from your CRM
Missed call text-back and voicemail drops
Calendar booking with automated confirmations
Landing pages, intake forms, and survey funnels
Invoicing and payment processing via Stripe
Dual paid advertising (shipper + driver)
Reputation management on Google, DAT, Transport Reviews
Content engine trained on your lanes and shipments
Talk to your agents via Telegram, WhatsApp, or Discord
Team training (up to 10 people)
Bi-weekly optimization calls
Priority support
Local LLM — uses cloud AI models
Custom TMS integrations (McLeod, TMW)
White-glove onboarding
Most Popular — Book a Call

Enterprise

All 7 Agents + Custom

$22,500setup
+ $1,295/month servicing

Mac Studio with local LLM. Multi-terminal, TMS integration, total data privacy. Your shipper data and rate history never leave your building.

All 7 agents + custom integrations + local AI
All 7 AI agents configured
Mac Studio hardware included & deployed
Local LLM (Llama / Mistral) — zero cloud dependency
100% on-premise — data never leaves your office
Advanced white-labeled CRM with custom domains
Full CRM: pipelines, SMS, email, WhatsApp, webchat, phone
Missed call text-back, voicemail drops, and voice AI
Calendar booking, round-robin scheduling, automated reminders
Landing pages, funnels, membership areas, and client portals
Invoicing, payment plans, and subscription billing
24/7 response across all channels + voice AI
Full driver recruiting pipeline with passive sourcing
Advanced load tracking with ELD/GPS integration
Dual advertising with dynamic budget allocation
Reputation management across all platforms
Custom TMS integrations (McLeod, TMW, MercuryGate, Turvo)
ELD and GPS tracking integration
Multi-terminal/multi-branch support
Freight factoring and billing system integration
Talk to your agents via Telegram, WhatsApp, or Discord
White-glove onboarding + unlimited team training
Weekly optimization calls
Dedicated support line
Schedule Enterprise Consultation

Logistics-Specific Questions

We built this for logistics and trucking companies — not generic businesses. Here are the questions we hear most from fleet owners, broker principals, and operations managers.

Win More Loads With Speed

The Next Load Goes to the Fastest Carrier.

Seven AI agents. Every shipper RFQ responded to instantly. Every driver recruited automatically. Every load tracked. Every delivery followed up. Every review requested. From load board to delivery confirmation. 24/7.