AI Operating System for Restaurants & Hospitality
Restaurants operate on razor-thin margins (3-9%) where every empty seat, missed reservation, bad review, and staffing gap directly hits the bottom line. 60% of restaurants fail within the first year — not because the food is bad, but because the operations are.
These 7 agents handle everything outside the kitchen.
Specialized Agents
Reservation Handling
More Covers
Staff Costs Replaced
The 6 Problems Killing Restaurant Profitability
60% of restaurants fail in the first year. Not because the food is bad — because the operations are. Every one of these problems has an agent that solves it.
Empty Seats at Peak Hours
You have 20 open seats on a Friday night because reservations were missed after hours, no-shows were not backfilled, and your waitlist was managed on a sticky note.
Missed Reservations & Inquiries
A party of 12 called at 9 PM. Nobody answered. They booked your competitor. That is $600+ in one phone call you will never get back.
Constant Staffing Gaps
Your best server quit yesterday. A line cook called in sick. You need two people for the weekend. Recruiting takes 10-15 hours per week you do not have.
Razor-Thin Margins (3-9%)
Every empty seat, wasted ad dollar, and missed repeat guest directly hits a margin that is already razor-thin. There is no room for operational waste.
Reviews Make or Break You
One bad review on Google or Yelp can cost you hundreds of covers. But you are too busy running the floor to monitor, respond, and request reviews systematically.
No Marketing Consistency
You posted on Instagram last Tuesday. Before that, two weeks ago. Your email list has not been touched in months. Your competitors are posting daily.
Six problems. Seven agents. Every one solved.
Pays for itself by adding 10-15 additional covers per day in the first 30 days.
7 Agents. From Empty Seats to Full House.
Every agent is built for the restaurant industry — the language, the workflows, the platforms, the problems. Not a generic chatbot with an apron on.
HOST
Command Center
Your morning briefing: reservations today, staff coverage, inventory alerts, review activity, social engagement. HOST routes all tasks, manages multi-step workflows from inquiry to booking to visit to review, and escalates staffing gaps, negative reviews, and VIP arrivals before they become problems.
Replaces: GM admin (5-8 hrs/week)
RESERVATIONS
24/7 Booking & Inquiry Agent
Never miss another reservation or inquiry. RESERVATIONS handles booking requests, catering inquiries, private event bookings, takeout/delivery questions, hours/menu/allergy questions — via phone (voice AI), SMS, email, webchat, and Google Business. Large party coordination. Waitlist management during peak hours.
Replaces: Host/hostess phone time ($25-35K) + answering service ($500-1K/mo)
MENU
Content, Social & Promotions Engine
Turns your food into a marketing machine. Food photography content, daily/weekly specials promotion, seasonal menu launches, chef spotlights, behind-the-scenes content. Social calendar with Instagram primary, TikTok, and Facebook. Email/SMS marketing for promotions. Event promotion and user-generated content curation.
Replaces: Marketing coordinator ($25-40K) + social media ($500-2K/mo)
COVERS
CRM & Guest Loyalty Engine
Turns first-time diners into regulars. Guest database management, visit frequency tracking, birthday/anniversary campaigns, VIP identification and special treatment triggers, loyalty program automation. Reactivates lapsed guests who have not visited in 60+ days. Catering client nurture and private event follow-up.
Replaces: CRM admin ($25-35K) + lost repeat revenue
STAFFUP
Recruiting & Schedule Engine
Restaurants always need staff. STAFFUP runs your entire recruiting pipeline: job posting for FOH/BOH positions across platforms, initial screening via text, interview scheduling, always-on hiring. Employee referral tracking, shift coverage assistance when someone calls in sick, and seasonal hiring ramp-up.
Replaces: Recruiting fees ($1-3K/hire) + manager hiring time (10-15 hrs/week) + staffing agency markup
PLATES
Paid Advertising Engine
Fills seats with precision targeting. Google Search/Maps for "restaurants near me" and "best [cuisine] [city]". Meta ads for specials, events, and new menu items. Retargeting website visitors. Delivery platform optimization. Seasonal campaigns for Valentine's, Mother's Day, and holidays. Budget optimization by cost per reservation.
Replaces: Restaurant marketing agency ($1-3K/mo) + wasted ad spend
RAVE
Reputation Engine
Automated review requests after every dine-in experience, timed via POS integration or check-in. Monitors Google, Yelp, TripAdvisor, OpenTable, DoorDash, and UberEats. Professional responses within hours. Negative review escalation with resolution workflow. Menu and service feedback extraction from review text.
Replaces: Reputation service ($200-400/mo) + owner/manager time (3-5 hrs/week)
How It Works: Saturday Night Scenario
A guest calls at 9 PM on a Saturday to book a party of 12 for next Friday. Here is what happens — automatically, without your staff leaving the floor.
A guest calls at 9 PM on a Saturday to book a party of 12 for next Friday. RESERVATIONS answers in 3 seconds via voice AI, checks availability, coordinates the large party setup, captures dietary restrictions, and confirms the booking via text — all while your staff is handling a full dining room.
Routes the large party booking to COVERS for VIP tracking. Adds to the morning briefing. Checks staff coverage for Friday and flags if additional servers are needed for the party.
Friday needs two extra servers for the large party. STAFFUP texts available staff to pick up the shift. If no one is available, it pulls from the candidate pipeline to find a qualified server who can start immediately.
Posts the weekend specials to Instagram, Facebook, and TikTok with food photography content. Sends an email/SMS blast to loyalty members about the chef's new seasonal dish. Creates a Google Business Profile update.
Runs "best Italian restaurant [city]" Google ads targeting weekend diners. Retargets website visitors who viewed the menu but did not book. Promotes the seasonal special on Meta with a reservation CTA.
After the large party dines, COVERS logs the visit, identifies the host as a VIP (third visit this quarter, $800+ total spend), triggers a thank-you message with a personalized offer for their next event.
24 hours after the party, sends a review request to the host with a direct link to Google. Follows up at 3 and 7 days. When the 5-star review comes in, drafts a professional thank-you response and flags the testimonial for social content.
One phone call. Seven agents working. Zero floor disruption.
From reservation to dine-in to five-star review to loyal regular — the entire guest lifecycle is automated.
The Numbers: ROI That Pays for Itself in 30 Days
This is not a cost — it is the highest-leverage investment in your restaurant. Most operators see full ROI from adding 10-15 additional covers per day in the first month.
Host phone time, marketing coordinator, CRM admin, recruiting fees, reputation service, and ad agency — all handled by 7 agents.
COVERS reactivating 30 lapsed guests per month at $50 average check = $1,500 in recovered revenue every month that was walking out the door.
RESERVATIONS capturing reservations at 9 PM, 11 PM, 6 AM — when your staff is not answering phones — adds 15-20% more covers per week.
RAVE maintaining a 4.5+ rating across platforms drives 2-3x more visibility on Google Maps — where 90% of diners search for restaurants.
STAFFUP reducing time-to-hire by 50% means less overtime, less burnout, fewer missed shifts, and better service during peak hours.
Pays for itself by adding 10-15 additional covers per day in the first 30 days through better booking capture, reactivation, and advertising.
Choose Your Operating System
Every tier includes restaurant-specific configuration, training, and ongoing optimization. Start with Foundation and upgrade as you grow.
Foundation
4 Core Agents
Cloud-based agents for your most critical operations. Start capturing every reservation and building guest loyalty.
Professional
All 7 Agents
Full 7-agent system on dedicated hardware. From empty seats to full house — every operation automated.
Enterprise
All 7 Agents + Custom
Mac Studio with local LLM. Multi-location, multi-concept, total data privacy. Your data never leaves your building.
Restaurant-Specific Questions
We built this for restaurants, QSR, FSR, and hospitality — not generic businesses. Here are the questions we hear most.
Every Empty Seat Is Lost Revenue. Fill the House.
Seven AI agents. Every reservation captured. Every guest nurtured. Every review requested. Every seat filled. Every hire recruited. Everything outside the kitchen — handled.